“We had a great experience at the Serta store in Plaza Singapura and are very happy with our purchase. The shop assistant was extremely patient and helpful throughout our visit. She took the time to understand what we were looking for, explained the differences between the various mattresses clearly, and guided us towards the options that best suited our preferences and needs without ever making us feel rushed or pressured. Delivery was also very fast and smooth, which we really appreciated. Most importantly, the mattresses we chose turned out to be exactly what we were looking for — very comfortable, supportive, and perfectly suited to our preferences. Overall, we are extremely happy with both the service and the mattresses we purchased. A very positive experience from start to finish, and we would definitely recommend the Serta Plaza Singapura store to anyone looking for a new mattress.”
“Comfy without the mattress padding (which makes it even more comfortable!) yet your body feels well supported. Complimentary pillow is under-rated and my sleep has certainly improved! Easily one of the best investments we've made for our new house! Delivery was a breeze too!”
“5/5 stars! Bought a new Serta mattress and the softness is exactly what I wanted. Huge thanks to Richard at Plaza Sing Branch for his expert explanation and guidance during the purchase. He was extremely knowledgeable, took the time to understand what I needed, and gave clear, thorough explanations without any pressure. Delivery was right on time and very professional. Highly recommended!”
“I’ve been using Serta mattresses for over 10 years, so when it was time for a new mattress, I naturally chose Serta again. Richard from PS was very helpful in recommending and explaining the different models when I was making my selection. Unfortunately, the mattress I purchased had an issue, but this was where Serta’s after-sales service really impressed me. Terry from HQ was very prompt and helpful in assisting with the matter. He even came personally to my home to inspect the mattress, and a replacement mattress was arranged and delivered within just 3 days. I’m very grateful for the excellent after-sales support and the effort taken to resolve the issue so quickly. Everything is good now. Thank you once again.”
“Went to several mattress shops at City Square mall, most impressed with Serta products and service. Shop layout is simple, but the sales person, KB who served us was patient and detailed. Overall a wonderful experience and we purchased one of the mattress with bed frame.”
“We bought a king sized Sapphire Suite mattress. It has great back support and also really comfortable for side sleepers. It’s comparable to expensive brands and is great quality for the price. The sales person, Chris, was helpful and not pushy. The whole shopping experience was lovely and smooth.”

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